Before submitting this form please check to make sure your new address fall within our practice boundary. If not you will need to register with a new surgery. Please let us know as soon as possible if you change your address, telephone number or name. It is important that we have up to date contact details in case we need to contact you.  

We are continually looking to turn our patients’ feedback into real improvements in the services we provide. We use it to focus on the things that matter most to our patients, carers and their families. We would like to hear from you if you have a suggestion on how we can do things better to improve our patients’ experiences. We’d also like to hear from you if you are pleased with the service you’ve received. We’ll let the staff involved know and share the good practice across our teams.

All complaints are logged, carefully reviewed, and if required, discussed at practice meetings to identify areas for improvement and shared learning.

We will provide a response within 5 working days for straightforward issues. Complaints requiring further investigation will be responded to within 20 working days. If the complainant is not satisfied after the final response, they can contact the Scottish Public Services Ombudsman. The final response will include the Ombudsman's contact details.

If you have been advised by the surgery to submit a contraceptive pill review please use this form.

Use this form to request a Med3 document from your doctor. Med3, also known as a Sick Line/Fit Note, provides evidence of your illness or injury and advises whether you are fit for work.

Please allow up to 4 working days for us to handle Med3 fit note requests. 

If you are already registered with the Practice and want to order your prescriptions online, please click here to fill in the form.  You will then be emailed with a username and password.