Appointments can be made by telephone (dial 0345 337 6340 then press 2) or in person during surgery hours. Patients are seen by appointment only and are for 10 minutes to allow time to discuss your problem.
- Please make a separate appointment for each problem / patient.
- Individual doctors consult at different times each week on a rota basis.
- Please check with receptionists for details.
The receptionist can also take a message for your doctor, who will phone you back if necessary. The “duty doctor” will deal with urgent matters. Remember the doctor may be busy with another patient.
If you cannot keep your appointment please let us know.
Urgent appointments are available every day with the “duty doctor”, who is therefore not available for routine appointments on that day. Each day one doctor consults in the surgery as the “duty doctor” and one other doctor spends all day as the “visiting doctor”. The partners share these duties equally.
Please remember the doctors must also find time for paperwork (letters, results and reports), educational activities (teaching and learning) and hospital duties.
In addition please note that:
- Separate appointments should be made if more than one person needs to be seen.
- An adult should accompany children under the age of 14.
- If you think your problem will require more time than 10 minutes, please tell the receptionist and arrangements may be made for you to get a longer appointment.
- If you are unable to keep an appointment, please let us know as soon as possible so that the appointment can be reallocated.
NB: Appointment schedules are liable to change at short notice depending on doctor availability.
Preference of Practitioner
Since April 2004, all patients in the UK are now legally registered with the practice and not an individual GP. You can at any time express a preference for a particular doctor, for either all of your medical needs or on a case-by-case basis. We will do our best to respect your choice however, not all the doctors in the practice provide all services and specific doctors may not be immediately available.
You are responsible for self-certification for the first seven days of any illness (including Sundays)
These forms are available on line www.gov.uk. For other certificates, our doctors are legally obliged to speak to the patient before they sign one.